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Agency Partner FAQs

Getting Started
How do I sign up to be an Agency Partner?

Just fill out this simple form.

Do I qualify?
Anyone can sign up to be an agency partner. Our partners include both small and large agencies, including SEO companies, digital agencies, web designers, and other marketing companies.

How do I get started?
Once you fill out the application form, we will set you up with your own Partner account and send you your log-in info. Once you're logged in, you'll find simple instructions to get you up and running in minutes. The first steps are to select your default settings, and begin entering client accounts so you can start creating projects and placing orders.


Branding

Will my clients see your name or logo?

Our Agency software platform will include an option to private-label the software so that your clients only see your logo when they log-in.

How can I customize the platform to fit my needs?
Within your Agency account is a Default Settings screen that allows you to select the options that fit your needs. These options include:

  • Branding/Private Labeling
  • Client Account Access
  • Email Notifications (from your domain)
  • Customer Support

Will Interact Media ever contact my clients?
No. We will never contact your clients directly. If you choose to allow your clients to log-in to their account, our system will send email notifications to your clients - either from a generic domain, or from the domain/email of your choice.


Notifications

How will your system notify me and my clients when an action is required?

Whenever an action is required, the system will send a notification email to that person. You can set the specific email address you want these emails to come from. As an agency contact, you can choose to be copied on all email notifications sent to your clients.

What are the different types of email notifications your system can send?

To Your Clients: (all optional)
- Welcome email/account Log-in info
- Request to fill out questionnaire
- Request to approve title list (publishing schedule)
- Request to review pages of content
- Message notifications

To You:
- Questionnaire has been completed
- Title schedule has been approved
- Pages of content are ready for your editorial review
- Request to review pages of content
- Message notifications


Support

What if I need help?

Our Agency Partners are very important to us. Our goal is to provide 1st-class support. We do not succeed unless you succeed, so our interests are perfectly aligned.

Along with system training and tech support, we can also share insights we've learned over the years that can help you improve your business and get the most out of our software. Our goal is to make your clients happy, lower your content costs, and increase your profit margins.